Forrester has released its latest report on Mobile Enterprise Application Services Providers (Q1 2017). This report states that mobile enterprise apps for employees and partners tend to get less attention than customer-facing ones, but they are critical to a digital enterprise. 

Application development and delivery (AD&D) pros looking for providers to design and build these have hundreds of choices, but few options can create real disruption.

According to Forrester, mobile enterprise apps are critical to a digital enterprise: “Customer-facing mobile apps tend to take precedence over employee- and partner-facing apps when companies are in the early stages of mobile maturity. But as firms move toward customer experience transformation and further into digital disruption, standalone B2C mobile apps aren't sufficient. To build great customer experiences, companies must also enable the mobile moments of internal employees and business partners, empowering them during all processes that touch the customer experience.”

At Dialexa when our technology teams are designing, and building enterprise applications it is critical that these digital experiences for internal customers (employees) have a product-centric view. This view on how best to design and develop internal tools, products and platforms ensures that there is a clear objective to drive adoption and usage to improve not only the internal customer’s needs; but as business operations improve this has a direct impact on the growth of the organization.

In this report, Dialexa’s services in mobile enterprise applications are included among a group of smaller agile firms who provide mobile application services.

Enterprise clients tell us they want to work with smaller, more flexible firms within their same time zone that can quickly deliver using a fusion of experience design, Agile, and continuous delivery principles.

Download the Pillars of a Successful Digital Transformation Strategy White Paper

Read this report, to learn more about the evaluation criteria of mobile enterprise application services providers Forrester identified and evaluated.

Succeeding with digital transformation isn’t just about creating enterprise mobile applications — it requires a more holistic, company-wide approach. For more information about the keys to implementing an effective digital transformation strategy, download our free ebook, The Pillars of a Successful Digital Transformation Strategy.

If your organization is going through a digital transformation effort and implementing a mobile enterprise app strategy is one of your mission-critical priorities for 2017, contact us here at Dialexa to see how we can help.

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